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After the Sale: How Partners Can Maintain and Deepen Client Relationships

Kris Blackmon  (Chief Channel Officer, JS Group)

Location: Caribbean Ballroom 1

Date: Wednesday, September 14

Time: 9:45 am - 10:20 am

Pass Type: Summit Pass

Event: MSP Summit

Session Type: Conference Session

Vault Recording: TBD

You’ve landed the client and now it’s time to leverage the relationship. If your clients don’t see you until renewal time, it will be hard for them to consider you an integral piece of their business and thus harder to see your value. Your post-sales activities are more important than your pre-sales activities. It’s after the sale that you find your opportunities for upsell and cross-sell. In a modern channel with partner-to-partner collaboration, marketplaces and channel enablement tools, partners have more options than ever to step up and become essential to their customers. Leveraging insights from CompTIA’s Channel Development Advisory Council, Kris Blackmon will show MSPs how to take advantage of today’s channel ecosystem to solidify and grow client relationships.