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Agenda | MSP Summit 2021

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Behind the Curtain of Security Operations

Sam Ruggeri  (Executive Vice President, True Digital Security)

Scott Williamson  (VP of Security and Information Services, True Digital Security)

Location: Level 3, South Seas Ballroom IJ

Date: Tuesday, November 2

Time: 2:20pm - 2:55pm

Pass Type: All-Access, MSP Summit Conference

Session Type: Conference Session

Track: Technology & Innovation

Vault Recording: TBD

For managed service providers and all channel partners focused on security, this session will cover the five hidden essentials of creating a quality security services program. With demand for security services increasing from every customer segment, and with no end in sight, it’s critical for MSPs and channel leaders to understand what it takes to have a high-performance security operation. This means focusing on the practices and teams dedicated to preventing, detecting, assessing, monitoring and responding to cybersecurity threats and incidents. Focusing on security operations can have a dramatic impact on profits, team efficiency and customer satisfaction. During this session, attendees will hear best practices and participate in an interactive discussion around tool management, training, threat hunting, playbooks and the human element.