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Agenda | MSP Summit 2021

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Bridging the Gap: How MSPs Can Build Out a UCaaS Practice

Len DiCostanzo  (CEO, MSP Toolkit)

Jamaal Savwoir  (VP, Partner Experience, Intelisys)

Location: Level 3, South Seas Ballroom IJ

Date: Tuesday, November 2

Time: 10:50am - 11:25am

Pass Type: All-Access, MSP Summit Conference

Session Type: Conference Session

Track: Technology & Innovation

Vault Recording: TBD

UCaaS is one of the industry’s fastest-growing marketsfor channel partners who are focused on delivering cloud-based messaging tools packaged as a complete solution. Global sales are expected to grow from $72 billion in 2022 to more than $141 billion by 2025 so this is a market with a bright future in not only the enterprise market but in small and midmarket as well. So as businesses move more communications to cloud, channel partners must respond with the right set of services, strategic partners, marketing strategies and sales initiatives. This session will help partners at all levels of their UCaaS knowledge understand not only how to get started but the pitfalls, most channel-friend vendors, investments required and some of the more complicated issues they need to navigate from peers who developed high-performance UCaaS practices.