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Leadership Secrets for a New Era in Managed Services

Rich McKinnon  (CEO, DVBE Technology Group)

Chuck Canton  (Founder, Sourcepass)

Brent Yax  (CEO, Awecomm Technologies L.L.C)

Ron Lovern  (EVP, Triton Networks, LLC)

Neil Medwed  (Vice President, Meriplex)

Location: Building C, Level 3, C302

Date: Wednesday, September 18

Time: 10:25 am - 11:00 am

Pass Type: Summit Pass

Session Type: Conference / Workshop

Track: Peer Best Practices

Vault Recording: TBD

Get comfortable outside of your comfort zone. Every leader of a managed services organization must navigate their organizations into a new era of managed services. This requires a new set of skills when it comes to managing the business, motivating employees and understanding where your time should be prioritized and skills applied. You cannot rely on the leadership practices of the past to guide your company into the future. Today’s leaders must understand how to speak to a new generation of customer, decipher AI-based technologies and solutions and get used to being uncomfortable. To succeed, it means leaders must get out of their comfort zone and move their team members out of their comfort zones as well. In this session, hear from executives who are finalists for the 2024 MSP Executive of the Year award. Panelists will discuss their personal leadership style in these rapidly changing times. Each of these leaders have decades of experience and have helped build businesses and in some cases built companies from the ground up. They’ll talk about how they helped grow revenues and bootstrap startups into thriving MSPs, and how they will take on today’s tech and business challenges.