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Agenda | MSP Summit 2021

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Everything Your Customers Won't Tell You

Scott Wessel  (SVP, CIO, MGM Resort)

Matthew Pasco  (Vice President, Technology, Las Vegas Raiders)

Gary Sorrentino  (Global Deputy CIO, Zoom Video Communications)

Robert DeMarzo  (Vice President, Content, Informa Tech Channels)

Doug Pontious  (CIO, CTO, and BI & Analytics Executive)

Location: South Seas Ballroom ABEGH

Date: Tuesday, November 2

Time: 1:10pm - 1:40pm

Pass Type: All-Access, CP Conference, Expo-Only, MSP Summit Conference

Session Type: Keynote

Track: Keynote

Vault Recording: TBD

There is no doubt that CIO priorities have dramatically changed along with what IT leaders expect from strategic partners. We have all heard the cliches about digital business, disruption, transformation, and work from home but channel leaders need to understand what customers really want and need going forward. After all, IT leadership in 2022 is shaping up to look completely different than it has in the past based on all the lessons learned from the pandemic. So let’s get real and hear the priorities of today’s customers, the challenges they are facing and where partners can truly add value, and what they need to stop doing immediately. As customers plan for 2022 and beyond channel partners need to understand the high-impact trends, the business demands IT must respond to and the growth challenges those businesses to face. And let’s not forget the constant cybersecurity threats they face every day. Join this frank, no-nonsense discussion straight from today’s most influential customers who will share their insight and wisdom so channel partners can strengthen relationships and attract new customers.