Agenda

Even while a front-runner MSP is leading the pack, it is ensuring its ongoing success by learning as it progresses and playing the long game. Channel leaders want nothing more than to perform in a best-in-class way and learning from MSPs who have been there and done that is one of the best ways to get there. In this session, leaders of MSPs and other technology providers will gain insight into the critical success factors of 21 tech providers that bring in revenue of $200 million with a combined annual MRR growth rate and EBITDA of 40%. That combination of best-in-class elements is the foundation of the New Charter Front-Runner Methodology. In this session, attendees will hear New Charter executives explain this methodology so leaders can use it to get from where they are now to where they want to go. The New Charter methodology elevates best-in-class by carefully evaluating the strengths and weaknesses of those organizations and their leadership teams. These best practices, performance measures and processes have been an outgrowth of New Charter’s experience creating a business the industry has never seen.