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Sept 15-17, 2025
Loews Royal PacificOrlando, FL

2025 Agenda

Managed Service Providers – How Leading MSPs Grow Their Businesses **MSP 501 Keynote

Dave Raffo  (Senior Conference Editor & MSP 501 Newsletter Editor, Informa Connect)

Tim Guim  (CEO, PCH Technologies)

Ahmed Mahmood  (CEO, Ocean Solutions)

Josh Dinneen  (CEO, Blue Mantis)

Location: Keynote Room, Oceana Grand Ballroom 6

Date: Wednesday, September 17

Time: 9:15 am - 9:35 am

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Vault Recording: TBD

The 2025 Channel Partners MSP 501 represent the industry’s highest-performing managed services providers when it comes to metrics that measure business success---recurring revenue, efficiency, high-value services and other financial benchmarks. In this session, attendees will hear from those who occupy the top of the list who are living in one of the interesting times to be an MSP. In an era of rapid technological advancement and evolving business landscapes, MSPs play a pivotal role in shaping the IT strategies of organizations worldwide. This panel brings together industry leaders to explore the key factors that distinguish the cream of the crop in the MSP sector. MSP 501 and Next Gen MSP winners will look at the major issues they and their customers face today: the best way to embrace AI, keeping up with changing cybersecurity threats, new compliance regulations, best practices for dealing with multi-cloud and hybrid clouds, how to acquire and retain the best talent, and the impact of tariffs and other geopolitical factors. Attendees will learn strategies for achieving the high growth rates forecasted for MSPs. Find out how to become a top-tier MSP in today’s complex and competitive IT world.