2025 Agenda
Mastering Professional Services Excellence
Rebecca Kukis (Director of ERP Services, AccuNet, Inc.)
Location: Coral Sea 1
Date: Wednesday, September 17
Time: 11:00 am - 11:30 am
Pass Type: Summit Pass
Session Type: Conference Session
Vault Recording: TBD
Join us for a dynamic 30-minute power session at MSP Summit 2025 where we'll explore four critical aspects of modern professional services. This concise yet comprehensive presentation begins with transformative customer service strategies, highlighting practical approaches to enhance client relationships through data-driven insights and digital solutions. We'll then examine the economic forecast for professional services through 2034, featuring key market projections and growth opportunities. The third segment demonstrates effective leadership principles that drive organizational success, focusing on actionable strategies for building high-performance teams. We'll conclude with a streamlined analysis of ERP systems selection, offering clear criteria for choosing the right technology platform for your organization. Through real-world examples and focused discussion, attendees will gain practical insights they can implement immediately. This session is designed for busy professionals who need concrete, actionable takeaways to drive their business forward in today's rapidly evolving professional services landscape.
Key Session Outcomes:
- Customer service excellence strategies
- Market growth insights and opportunities
- Leadership best practices
- ERP selection guidelines
Perfect for: MSP leaders, service delivery managers, and technology decision-makers seeking to optimize their professional services operations.