Agenda

Whether you are a VAR, TSB, technology adviser or other IT service provider, you need to be focused on taking your managed services practice to the next level. If your organization lacks a managed services practice, it’s time to get started and get to work. We all know that success doesn’t happen by accident — you must work hard to make it happen. In this session, channel and managed services veteran Len DiCostanzo will share best practices, tips and tricks to help managers of any channel partner business model navigate the speed bumps on the road to success with managed services. All attendees will be entered to win a $50 gift card.

In this session, attendees will gain insight into the following:

• The tools you need to consider as you build your managed service practice
• Managed services to include in your service catalog
• Considerations when pricing and bundling your managed service offerings
• What you need to do from a sales and marketing perspective to be ready to go to market or continue your efforts

• What to look for when adding to your stack and selecting a strategic vendor partner
• How to start marketing and selling managed services to your client base and get things rolling