Agenda

Many in the channel think the broker partner business model is dying or nearing extinction. Marketplaces and digital savvy customers are leading the next generation of buyers to purchase more on their own, prompting agents to re-examine their value proposition. Making matters worse is price compression that is shrinking commissions — even in once red-hot technologies like UCaaS. That’s leading some channel partners — agents and brokers alike -- to try to scale beyond procurement by investing in consulting and post-sale services. In this session, attendees will learn from today’s channel heavyweights about the changes they have made and where they think the channel is going.