2025 Agenda
The Platform Revolution: Shaping the Future of MSP Business Models
Robert C. DeMarzo (Sr. Director, Content, Channel Events, Informa)
Kelly Danziger (General Manager, Channel, Informa)
Jim Lippie (Chief Product Officer, Kaseya)
David Raissipour (Chief Product and Technology Officer, ConnectWise)
Michael Adler (Executive Vice President, Chief Technology and Product Officer, N-able)
Location: Keynote Room, Oceana Grand Ballroom 6
Date: Tuesday, September 16
Time: 3:15 pm - 3:35 pm
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Vault Recording: TBD
In an era where digital transformation is reshaping the managed services landscape, the platform economy has emerged as a critical force driving MSP evolution. This strategic panel discussion brings together industry leaders to dissect the fundamental essence of platform economics and its transformative impact on the MSP ecosystem. Distinguished executives from leading platform providers will engage in a candid, pitch-free dialogue exploring how platforms are revolutionizing service delivery, operational efficiency, and business scalability. Moving beyond traditional tool-based discussions, this session will delve into the strategic implications of platform adoption and its role in shaping future MSP business models.
Attendees will gain actionable insights into:
- Evaluating platform strategies aligned with business objectives
- Understanding the long-term implications of platform choices
- Identifying opportunities for service expansion and revenue growth
- Building a roadmap for platform-driven business transformation
This forward-looking session will equip MSPs with the strategic framework needed to make informed decisions about their platform journey and position their businesses for success in 2026 and beyond. Understanding platform economics and its impact on MSP profitability is critical to achieving your growth goals for the coming year.