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Sept 15-17, 2025
Loews Royal PacificOrlando, FL

2025 Agenda

The State of Managed Services

Jay McBain  (Chief Analyst, Canalys)

Location: Keynote Room, Oceana Grand Ballroom 6

Date: Tuesday, September 16

Time: 8:50 am - 9:10 am

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Vault Recording: TBD

Today’s most influential channel analyst and managed services thought leader will share exclusive research illuminating the biggest opportunities in the coming year. Hear the major trends shaping the overall IT industry that are impacting the fast-growing managed services ecosystem. McBain will share insight on key vendors and suppliers, the move to a platform economy, what MSPs must do now and in the future to sustain growth rates all based on data. Attendees often say they cannot get enough of McBain so we are extending this session for him to share the data then sit down with our MSP Summit host to answer some of the most-pressing issues of the day as voiced by our MSP 501 and MSP Summit Board members. Attendees will be treated to a balance of quants, analysis, opinion and insights in this must-attend session.