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Location: Level 3, Jasmine E
Date: Tuesday, November 2
Time: 1:45pm - 2:45pm
Pass Type: All-Access, CP Conference, Expo-Only, MSP Summit Conference
Session Type: VIP Session
Vault Recording: TBD
Customer engagement has become the heart and soul of every company’s communications strategy, transforming how businesses operate their contact centers. Businesses today need to empower contact centers with tools to deliver a personalized experience for customers, across the channels they prefer from anywhere in the world. The result will be elevating customer interactions so agents can do their best work.
Jim Regan, Channel Chief – Vonage
Peter Fabian, Sr. Director, Solutions Engineering – Vonage
Kristan Fiandach, VP, Alliances – Vonage
Drew Rosenboom, Director, Advisory Services - Tangoe