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Adam Knudsen is the vice president of sales operations at TBI. In this role, he has developed a team of 70+ employees with a focus on customer satisfaction, retention and growth. His responsibilities include leading operational strategy, legal and compliance, and providing overall management by identifying and implementing processes and procedures to improve efficiencies. During his nine years with TBI, Adam has fulfilled a variety of roles to support TBI’s partners, including partner experience manager, m-manager of sales operations, director of national channel sales, director of emerging technologies and senior director of operations.