Atlanta 2024 Agenda
View, browse and sort the MSP Summit 2024 agenda by session type and pass type.
Lenovo MSP Roadshow: AI for MSPs How to Build and Launch a Profitable AI Practice
Speakers: Len DiCostanzo (MSP Toolkit), Debbie Kane (Omdia Channel/Canalys), Ron Lovern (Triton Networks, LLC), Chance Weaver (New Charter Technologies)
Location: Building C, Level 3, C301
Session Type: Networking
Co-Located Event: Lenovo MSP Roadshow
Location: Building C, Level 3 Lobby
Pass Type: Elevating Women in Channels Workshop Pass, Expo + Keynote Pass, Summit Pass
Session Type: Registration
ACWConnect Live! – An Alliance of Channel Women Event - Separate Registration is Required
Speaker: Rema Lolas (Unstoppable Leadership Inc)
Location: Building C, Level 2, C203
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Location: Building C, Level 2 Lobby
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Location: Building C, Level 3 Lobby
Pass Type: Elevating Women in Channels Workshop Pass, Expo + Keynote Pass, Summit Pass
Session Type: Registration
Keynote Programming, Breakfast, & Networking
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Elevating Women in Channels: A Channel Partners Workshop
Speakers: Tina Gravel (Majesco), Hannah Pencek (Vonage), MeiLee Langley (Nextiva), Brook Lee (Scalepad), Holly Hunt (Cipher), Pam Diaz (Entara), Michelle Accardi (Liongard), Amy Bailey (Unusually Unusual Consulting LLC), Jackie Steinberg (DartPoints), Akilah Murrell (360insights), Sayoung Jung (Zift), Leona Kral (JSG), Heather Tenuto , Janet Schijns (JS Group), Khali Henderson (BuzzTheory), Kathryn Rose (channelWise), Kelly Danziger (Informa), Mel Kolinski (Ostra Cybersecurity), Mayka Rosales-Peterson (ACW), Ashley Cole (Fusion Connect), Dr. Georgette Fraser-Moore (Transformation Lead LLC), Kathleen Martin (JS Group), Dr. Ashlyn Szilva (JSG), Annie McKnight (Informa), Debbie Kane (Omdia Channel/Canalys)
Location: Building C, Level 2, C203
Pass Type: Elevating Women in Channels Workshop Pass, Summit Pass
Session Type: Conference / Workshop
Co-Located Event: Elevating Women in Channels: A Channel Partners Workshop
The New Era in Managed Services
Speaker: Robert DeMarzo (MSP Summit)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Hot Data with Jay McBain, Principal Analyst at Canalys
Speaker: Jay McBain (Canalys)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
The Channel Futures MSP 501 & NextGen Power Panel: What Drives the Best of the Best
Moderator: Pam Diaz (Entara)
Panelists: Jack Dziak (Recovery Point Systems), Chris Ichelson (360 SOC), Luke Fong (Lateral Plains Pty Ltd), Michael McKerley (Zayo)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Track: CEO Interviews
Mastering Partner Programs: Welcome to the Jungle
Moderators: Marcial Velez (Xperteks), Tony Ferrigno (AiT Advisory Group)
Panelists: Jason Pryce (Datto), Brad Dupee (Granite Telecommunications), Paul Alleluia (Fortinet), Florian Forster (blu Systems GmbH)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Coaching Café, brought to you by channelWise and ChannelPro Network
Location: Building C, Level 3 Across from C301 & C302
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Kaseya CEO Fred Voccola: Channel Futures Exclusive Editorial Interview
Speakers: Fred Voccola (Kaseya), Robert DeMarzo (MSP Summit)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Track: CEO Interviews
Help Customers Achieve Exceptional Cloud Efficiency With Strategic Resource Optimization
Speakers: Deniz Kaplan (Apptio, an IBM Company), Glen Kaminski (Apptio, an IBM Company), Jeffrey Stricklen (IBM)
Location: Building C, Level 3, C301
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
Peer Perspectives: How to Partner & Scale with Suppliers
Speaker: Pedro Ledezma (GHA Technologies, Inc.)
Location: Building C, Level 3, C302
Pass Type: Summit Pass
Session Type: Conference / Workshop
Track: Peer Best Practices
MSP Mentor Workshop: Building Your AI Practice: A 60-Minute Crash Course
Moderator: Len DiCostanzo (MSP Toolkit)
Panelists: Chance Weaver (New Charter Technologies), Chuck Canton (Sourcepass), Phil Christianson (Xurrent)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Summit Pass
Session Type: Conference / Workshop
Track: MSP Mentor: AI Workshop
Beyond Traditional Security: How CSMA Revolutionizes MSP Service Offerings
Speaker: Joe Morin (Cyflare)
Location: Building C, Level 3, C301
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
Next Generation MSPs: Meet the Industry's Hottest Innovators
Moderator: Dave Raffo (MSP Summit)
Panelists: Chris Black (Jolera), Steven DeMaayer (Blue Mantis), Jeff Eiben (River Point Technology, LLC)
Location: Building C, Level 3, C302
Pass Type: Summit Pass
Session Type: Conference / Workshop
Track: Peer Best Practices
Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Expo Hall
Lunch Buffet on Expo Hall Floor
Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2
Pass Type: Summit Pass
Session Type: Networking
MSP to MSSP: How to Build, Package, & Pitch Cybersecurity Services
Speakers: Ashley Capps (ArmorPoint), John Crowley (ArmorPoint)
Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2, Stage
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
The Future of Networking: Network as a Service (NaaS)
Speaker: Adam Ulfers (Meter)
Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2, Stage
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Understanding Strategies to Build Company Culture Today and on the Path Forward
Speakers: Kelli McMillan (Five9), Brandon Knight (Zoom), Ronnell Richards (Ronnell Richards LLC)
Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2, Stage
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Leadership Panels
Leading The Way In a New Era of Managed Services
Moderator: Sam Ruggeri (Lincoln IT)
Panelists: Tony Haller (GoTo), Mike Psenka (Moovila), Jeannine Edwards (SaaSAssure)
Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2, Stage
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Leadership Panels
Keynote Programming, Networking, & Coffee Break
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Hot Data with Peter Kujawa: The Link Between High Profitability and Happy Customers
Speaker: Peter Kujawa (Service Leadership Inc.®, A Connectwise Solution)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
MSP Summit Power Panel: The Future of Managed Services Partner Programs
Moderators: Robert DeMarzo (MSP Summit), Dave Raffo (MSP Summit)
Panelists: Jeff Taylor (Lenovo), Brian Marks (Cisco), Patrick ODell (Ingram Micro)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Speakers: Tim Mueller (IT ExchangeNet), Robert DeMarzo (MSP Summit)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Best Practices: How to Improve Your MSP Business, Regardless of Size
Moderator: John Delozier (C1)
Panelists: Luke Fong (Lateral Plains Pty Ltd), Rich McKinnon (DVBE Technology Group)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Why OpenTelemetry is Key to Enhancing Quality and Cutting Costs
Speaker: Bertrand Martin (MetricsHub)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Talk
Speaker: Cassie Jeppson (Lenovo)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Talk
How to Make Better Decisions Faster
Speaker: Paul Epstein
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Paul Epstein Photo Opportunity
Speaker: Paul Epstein
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Location: Building C, Level 1 Lobby
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Location: Building C, Level 3 Lobby
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Registration
Keynote Programming, Breakfast, & Networking
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Moderator: Debbie Kane (Omdia Channel/Canalys)
Panelists: Jay McBain (Canalys), Devan Adams (Omdia Channel Research & Consulting Practice), Robin Ody (Canalys)
Location: Building C, Level 3, C301
Session Type: Conference / Workshop
Hot Data with Robin Ody, Principal Managed Services Analyst at Canalys
Speaker: Robin Ody (Canalys)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
NinjaOne CEO Sal Sferlazza: Channel Futures Exclusive Editorial Interview
Speakers: Sal Sferlazza (NinjaOne), Craig Galbraith (Channel Futures)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Track: CEO Interviews
The Hottest Tech Companies to Propel Your MSP Business
Moderator: Robert DeMarzo (MSP Summit)
Panelists: Jon Murchison (Blackpoint Cyber), Patrick O'Donnell (Barracuda), Ken Marks (SentinelOne)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Coaching Café, brought to you by channelWise and ChannelPro Network
Location: Building C, Level 3 Across from C301 & C302
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Building the MSP of Tomorrow with Google Cloud
Speakers: Craig Galbraith (Channel Futures), Gera Mats (Google Cloud)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Sophos CEO, Joe Levy: Channel Futures Exclusive Editorial Interview
Speakers: Jay McBain (Canalys), Joe Levy (Sophos)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Track: CEO Interviews
How People and Business Efficiency Drive Innovation and Differentiation
Speakers: Christopher Luise (New Charter Technologies), Peter Melby (New Charter Technologies)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Summit Pass
Session Type: Conference / Workshop
Track: Business Success (Front Runner Workshop)
Leadership Secrets for a New Era in Managed Services
Moderator: Rich McKinnon (DVBE Technology Group)
Panelists: Chuck Canton (Sourcepass), Brent Yax (Awecomm Technologies L.L.C), Ron Lovern (Triton Networks, LLC), Neil Medwed (Meriplex)
Location: Building C, Level 3, C302
Pass Type: Summit Pass
Session Type: Conference / Workshop
Track: Peer Best Practices
Secure SaaS Data: Resilience, Compliance, and Bridging Protection Gaps
Speaker: Stephen Thomas (SaaSAssure)
Location: Building C, Level 3, C301
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
Aligning Business Strategies with Client Needs
Speakers: Mitch Morgan (New Charter Technologies), Peter Melby (New Charter Technologies)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Summit Pass
Session Type: Conference / Workshop
Track: Business Success (Front Runner Workshop)
Future-Proofing Your MSP Business: Maximizing Profitability and Differentiation
Speaker: Tamsen Galloway (Lansweeper)
Location: Building C, Level 3, C301
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
Navigating Through Economic Turbulence: Peer Best Practices
Moderator: Debbie Kane (Omdia Channel/Canalys)
Panelists: Prof. Dr. Mogana Sundari (AKATI Sekurity), Leah Freiman (ItCon Inc), Pam Diaz (Entara)
Location: Building C, Level 3, C302
Pass Type: Summit Pass
Session Type: Conference / Workshop
Track: Peer Best Practices
Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Expo Hall
Lunch Buffet on Expo Hall Floor
Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2
Pass Type: Summit Pass
Session Type: Networking
How MSP CEOs Add $Millions of New Revenues
Speaker: Clint Arthur (Celebrity Entrepreneur)
Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2, Stage
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
Xurrent - Rapidly providing advanced ITSM capabilities to your customers
Speaker: Martijn Adams (Xurrent)
Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2, Stage
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
Ethical AI and the Customer Experience
Speakers: Brett Gillespie (Vonage), Thomas Baylark (Vonage)
Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2, Stage
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
It Takes a Complete Ecosystem to Make AI Work
Moderator: Dave Raffo (MSP Summit)
Speakers: Palash Bharadwaj (Clarion Technologies), Mike Psenka (Moovila), Greg Luebke (OpenText)
Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2, Stage
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Leadership Panel
Keynote Programming, Networking, & Coffee Break
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
AI Is Real: How Large Organizations Like Walmart Are Putting AI to Work
Speaker: Doug Gray (Walmart)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Speakers: Tobi Hartmann (Zift Solutions), Janet Schijns (JS Group)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Talk
Cyber Strategies: Reduce Your Attack Surfaces
Speaker: Peter Ayedun (TruGrid)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Talk
Automate Projects for Higher Margins
Speaker: Mike Psenka (Moovila)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Talk
Solving for Your Skills and Talent Gaps with Professional Services
Speaker: Patrick ODell (Ingram Micro)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Talk
CIO & CISO Perspectives, Priorities: Understanding Today's Tech Buyer
Moderator: David Nour (The Nour Group)
Panelists: Irene Thong (Printpack), Ashok Narayan (Florida’s Natural Growers)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
MSP 501 Awards Gala (BY INVITE ONLY)
Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1
Session Type: Networking
Location: Building C, Level 3 Lobby
Pass Type: Summit Pass
Session Type: Networking