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MSP Summit
Sept 28-30, 2026
Loews Royal PacificOrlando, FL
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2026 Agenda

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All Sessions Speakers

From Reactive Support to Predictive Intelligence: The Future of Managed Services

David Raissipour  (Chief Product & Technology Officer, ConnectWise)
Location: Keynote Room, Oceana Grand Ballroom 6
Date: Tuesday, September 29
Time: 8:35 am - 8:55 am
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Vault Recording: TBD
David Raissipour

Besides changing how MSPs work, AI is redefining what customers expect from MSPs. As automation gives way to predictive intelligence, the industry's competitive advantage will shift from resolving issues to preventing them altogether. In this keynote, ConnectWise CPO and CTO David Raissipour shares his perspective on the future of managed services and the strategic shifts every MSP should be making today to thrive in an AI-driven world.