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MSP Summit
Sept 28-30, 2026
Loews Royal PacificOrlando, FL
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2026 Agenda

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Monday, Sep 28 | 7:00am
MSP Summit Drive & Connect Golf Classic (By Invite Only)
Session Type: Networking
Monday, Sep 28 | 12:00pm
Registration
Location: North Desk Registration
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Registration
Monday, Sep 28 | 1:00pm
Brandtelling Workshop: Build an Unbreakable Story for Your Brand
Speaker: Arthur Germain  (Brandtelling)
Location: Coral Sea 1
Pass Type: Summit Pass
Session Type: Workshop
Monetizing AI MSP Workshop: The MSP Playbook for Scalable Success
Speakers: Len DiCostanzo  (MSP Toolkit), Chance Weaver  (Pax8), Tom Fullam  (Atakama)
Location: Coral Sea 2
Pass Type: Summit Pass
Session Type: Workshop
What Got You Here Won’t Get You There: The MSP Owner’s Growth Peer Group
Speaker: Steve Alexander  (MSP-Ignite)
Location: Java Sea 2
Session Type: Peer Group
Monday, Sep 28 | 4:00pm
Keynote Programming & Networking
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Welcome to MSP Summit: Setting the Stage for Success
Speakers: Robert DeMarzo  (Informa Channel Events), Kelly Danziger  (Informa Channel Events)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Monday, Sep 28 | 4:05pm
Billion-Dollar Bets: How Mega MSPs Are Rewriting the Rules of Scale
Moderator: Rich Freeman  (Channel Mastered)
Panelists: Peter Melby  (New Charter Technologies), Saurin Patel  (Titan), Jeff Totten  (Evergreen), Jim Siders  (Shield)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Monday, Sep 28 | 4:25pm
Defending Against the Impending Cybersecurity Crisis from AI Adoption
Speaker: Matthew Holland  (Field Effect)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Field Effect
Monday, Sep 28 | 4:45pm
The No-AI Zone: Channel Chiefs Get Real About What's Actually Moving the Needle
Moderator: Jay McBain  (Omdia)
Panelists: Paul Redding  (NinjaOne), Rob Rae  (Pax8), Kyle Hanslovan  (Huntress), Jessica McDowell  (TD SYNNEX)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Monday, Sep 28 | 5:00pm
White Out Happy Hour: The Future is Bright
Location: Promenade Deck
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Acronis
LogMeIn
Tuesday, Sep 29 | 7:30am
Registration
Location: North Desk Registration
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Registration
Tuesday, Sep 29 | 8:00am
Keynote Programming, Breakfast, & Networking
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Tuesday, Sep 29 | 8:20am
AI Revenue Architects: Meet the New Generation Transforming the Channel
Moderator: Robert DeMarzo  (Informa Channel Events)
Panelists: Chance Weaver  (Pax8), Krishna Rajagopal  (AKATI Sekurity), Jason Rincker  (New Charter)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Tuesday, Sep 29 | 8:35am
From Reactive Support to Predictive Intelligence: The Future of Managed Services
Speaker: David Raissipour  (ConnectWise)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
ConnectWise
Tuesday, Sep 29 | 8:55am
The MSP Summit Interview: Insights from Microsoft’s Global Partner Solutions Leader Jason Jones
Speakers: Jason Jones  (Microsoft), Robert DeMarzo  (Informa Channel Events)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Tuesday, Sep 29 | 9:15am
Powering the Next Generation of MSPs: AI Solutions That Enable Managed Intelligence at Scale
Moderator: Jason Rincker  (New Charter)
Panelists: Thomas Neclerio  (SilverSky), Tarik Faouzi  (CloudBlue), Meaghan Reinecke  (N-able)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
CloudBlue
N-Able
SilverSky
Tuesday, Sep 29 | 9:35am
Neo Agent - Meet Your Next AI L1 Engineer
Speaker: Akshay Pau  (Neo Agent)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Talk
Neo Agent
Tuesday, Sep 29 | 9:40am
The Speed of Trust: Attackers Weaponize Time, Defenders Reclaim It
Speaker: Austin Kisiah  (IRONSCALES)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Talk
IRONSCALES
Tuesday, Sep 29 | 9:45am
MARQUEE KEYNOTE - Trust Forward: Turn Client Relationships Into AI Revenue—Starting Today
Speaker: Bethanie Nonami  (Marley Nonami)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Tuesday, Sep 29 | 10:30am
AI Is Making MSPs More Replaceable. Here's How to Stay Relevant
Speaker: Megan Killion  (Pisces Growth)
Location: Coral Sea 2
Pass Type: Summit Pass
Session Type: Education Session
Acquisition Isn’t Just for Big MSPs Anymore: A Strategic Path to Growth
Speaker: Steve Alexander  (MSP-Ignite)
Location: Java Sea 2
Session Type: Peer Group
Education/Conference Sessions
Pass Type: Summit Pass
Session Type: Education Session
The AI Reckoning: When Cyber Threats Evolve Faster Than Defense
Speaker: Kevin McDonald  (Alvaka)
Location: Coral Sea 1
Pass Type: Summit Pass
Session Type: Education Session
Winning Beyond Technology: The MSSP Imperative for Outcome-Driven Value
Speaker: James Herring  (M-Theory Group)
Location: Java Sea 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
Stellar Cyber