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Sept 28-30, 2026
Loews Royal PacificOrlando, FL

2026 Agenda

Billion-Dollar Bets: How Mega MSPs Are Rewriting the Rules of Scale

Peter Melby  (CEO, New Charter Technologies)
Rich Freeman  (Chief Analyst, Channel Mastered)
Saurin Patel  (Co-Founder, Titan)
Jeff Totten  (Founder & CEO, Evergreen)
Jim Siders  (CEO, Shield)
Location: Keynote Room, Oceana Grand Ballroom 6
Date: Monday, September 28
Time: 4:15 pm - 4:35 pm
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Vault Recording: TBD

The MSP market is experiencing a capital revolution—and it's creating unprecedented opportunities on both sides of the table. In the past 18 months, we've witnessed mega MSPs secure $200 million from AI labs, close $74 million venture rounds, and execute 33 acquisitions in a single year. This isn't just M&A activity—it's a fundamental shift in how managed services businesses are built, scaled, and valued. The Mega MSPs are a reality and include names like Shield, New Charter Technologies, Evergreen Lyra, Xtium and Titan among others.


This powerhouse panel brings together the architects of this transformation: leaders who've raised nine-figure war chests, integrated dozens of acquisitions, and built platforms generating $250 million in annual revenue. They're here to share the strategies, frameworks, and hard-won lessons that separate boutique MSPs from industry-dominating platforms.


Whether you're exploring an exit or building for scale, this session delivers the insights you need:

  • Discover what drives premium valuations and how mega MSPs evaluate acquisition targets. Learn the specific operational, financial, and strategic factors that make an MSP irresistible to buyers—or position it to become a buyer itself.
  • Understand the playbook for building a platform-grade MSP: the technology investments, talent strategies, and market positioning that enable rapid, sustainable growth. See how mega MSPs leverage AI, automation, and operational excellence to create competitive moats.
  • Explore the realities of post-acquisition integration—what actually happens to founders, teams, cultures, and client relationships when deals close. Get honest answers about earnouts, leadership transitions, and long-term outcomes.


In this wide-ranging discussion we hope to deliver clarity on the strategic options for MSPs who wonder whether owners should build toward an exit, pursue acquisitions themselves, partner with a platform or just stay independent and compete differently. We will also probe the impact the mega MSPs are having on customer perceptions of managed service providers.