2025 Agenda
View, browse and sort the MSP Summit 2025 agenda by session type and pass type.
Club 501 Workshop: Build, Monetize, and Scale Your AI Practice
Speakers: Len DiCostanzo (MSP Toolkit), Chance Weaver (Pax8, & 2023 MSP 501 Lifetime Achievement Winner)
Location: Coral Sea 1
Pass Type: Summit Pass
Session Type: Workshop
From Survival to Scale: Building Sustainable MSP Growth Through Peer Intelligence
Speaker: Steve Alexander (MSP-Ignite)
Location: Timor Sea 1
Session Type: Peer Group
Location: North Desk Registration
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Registration
What's Your MSP Worth—in 15 Seconds—and What's Next to Accelerate Growth
Speaker: Paul Daigle (BizAdvisoryBoard)
Location: Coral Sea 2
Pass Type: Summit Pass
Session Type: Workshop
Trillion Dollar Tropic: The MSP Paradise
Location: Promenade Deck
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Location: North Desk Registration
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Registration
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
MSP 3.0: The Trillion Dollar Revolution - Setting the Stage for Transformation
Speakers: Kelly Danziger (Informa), Robert C. DeMarzo (Informa)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Tuesday Morning Keynote Programming
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Speaker: Jay McBain (Canalys)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Moderator: Rich Freeman (Channel Mastered)
Panelists: Chris Ichelson (360 SOC), Krishna Rajagopal (AKATI Sekurity)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Speaker: Jim Lippie (Kaseya)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
The Industrialization of Intelligence
Speaker: Nina Schick (Tamang Ventures)
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Conference & Workshop Sessions
Location: Conference Rooms
Pass Type: Summit Pass
Session Type: Conference / Workshop
Built for Growth or Built to Break: Lessons in Scaling the Right Way
Speaker: Steve Alexander (MSP-Ignite)
Location: Timor Sea 1
Session Type: Peer Group
MSP Technology Forecast: What's Next in 2026 and Beyond
Speaker: Vinod Paul (Align)
Location: Coral Sea 1
Pass Type: Summit Pass
Session Type: Conference Session
Tech Sponsor Session Sponsored by Meter
Location: Java Sea 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
Location: Coral Sea 2
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Conference / Workshop
Navigating the AI Frontier: A Survival Guide for MSPs
Speaker: Ivonne Yeste (CyNtell Solutions)
Location: Coral Sea 1
Pass Type: Summit Pass
Session Type: Conference Session
No Boom, No Doom: The Storytelling Edge in Cyber Defense
Speaker: Akash Desai (CyFlare)
Location: Java Sea 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
Location: Expo Hall, Pacifica Ballroom 6 & 7
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Expo Hall
Location: Expo Hall, Pacifica Ballroom 6 & 7
Pass Type: Summit Pass
Session Type: Networking
Location: Expo Hall, Pacifica Ballroom 6 & 7, Booth 101
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Session
Tech Sponsor Session Sponsored by Blackpoint Cyber
Location: Expo Hall, Pacifica Ballroom 6 & 7, Booth 101
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
Turning Data into Dollars: How MSPs Can Scale Smarter with Lansweeper
Speaker: Steven Frank (Lansweeper)
Location: Expo Hall, Pacifica Ballroom 6 & 7, Booth 101
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
IT Vendors & MSPs: How to Partner Up and Cash In on Services Boom
Moderator: Sam Ruggeri (LincolnIT)
Panelists: Bryan Green (CallTower), Rachell Weiss (Thoropass)
Location: Expo Hall, Pacifica Ballroom 6 & 7, Booth 101
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Channel Partners Theater Session
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Tuesday Afternoon Keynote Programming
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Pathways to MSP Excellence: Leadership Lessons from Elite Entrepreneurs
Speaker: Rich McKinnon (DVBE Technology Group)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
The Platform Revolution: Shaping the Future of MSP Business Models
Moderators: Robert C. DeMarzo (Informa), Kelly Danziger (Informa)
Panelists: Jim Lippie (Kaseya), David Raissipour (ConnectWise), Michael Adler (N-able)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
The AI Revolution in IT Services: Leading Vendors Share Their Vision for MSP Success
Moderator: Jay McBain (Canalys)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Speaker: Niels van Ingen (Keepit)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Talk
MSP Summit Exclusive CEO Interview: Michael George - Unleashed
Speakers: Michael George (Syncro), Pam Diaz (Entara an Abacus Group Company), Dave Raffo (Informa Connect)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Luau 3.0: Channel Vibes, Island Style
Location: Wantilan Luau Pavilion
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Location: North Desk Registration
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Registration
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Wednesday Morning Keynote Programming
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
MSP Summit CEO Keynote Interview with Paul Bay, CEO, Ingram Micro
Speakers: Paul Bay (Ingram Micro), Robert C. DeMarzo (Informa)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Managed Service Providers – How Leading MSPs Grow Their Businesses **MSP 501 Keynote
Moderator: Dave Raffo (Informa Connect)
Panelists: Tim Guim (PCH Technologies), Ahmed Mahmood (Ocean Solutions), Josh Dinneen (Blue Mantis)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
MSP Summit Keynote Interview: Monica French, USA SMB Director, Microsoft
Speakers: Monica French (Microsoft), Jay McBain (Canalys), Robert C. DeMarzo (Informa)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
AI Revolution: Transforming Your MSP from Service Provider to Profit Powerhouse
Speaker: Antony Tharayil (Focus Technology)
Location: Coral Sea 1
Pass Type: Summit Pass
Session Type: Conference Session
Conference & Workshop Sessions
Location: Conference Rooms
Pass Type: Summit Pass
Session Type: Conference / Workshop
Future-Ready IT: How MSPs Can Help Clients Reduce Tech Debt
Speaker: Ryan Sutton (Robert Half)
Location: Coral Sea 2
Pass Type: Summit Pass
Session Type: Conference Session
Scaling Culture at Scale: How Growing MSPs Can Keep Their Edge
Speaker: Steve Alexander (MSP-Ignite)
Location: Timor Sea 1
Session Type: Peer Group
Tech Sponsor Session Sponsored by ConnectWise Company
Location: Java Sea 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
Mastering Professional Services Excellence
Speaker: Rebecca Kukis (AccuNet, Inc.)
Location: Coral Sea 1
Pass Type: Summit Pass
Session Type: Conference Session
Tech Sponsor Session Sponsored by Fornix Marketing
Location: Java Sea 1
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
Location: Expo Hall, Pacifica Ballroom 6 & 7
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Expo Hall
Location: Expo Hall, Pacifica Ballroom 6 & 7
Pass Type: Summit Pass
Session Type: Networking
Location: Expo Hall, Pacifica Ballroom 6 & 7, Booth 101
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Session
Tech Sponsor Session Sponsored by Syncro
Speaker: Dee Zepf
Location: Expo Hall, Pacifica Ballroom 6 & 7, Booth 101
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Sponsor Session
Location: Expo Hall, Pacifica Ballroom 6 & 7
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Moderator: Tim Coach (Cynomi)
Location: Expo Hall, Pacifica Ballroom 6 & 7, Booth 101
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: MSP Panel
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Networking
Wednesday Afternoon Keynote Programming
Location: Keynote Room
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Benchmarking Excellence: A Deep Dive with Service Leadership's Peter Kujawa
Speakers: Peter Kujawa (ConnectWise), Robert C. DeMarzo (Informa), Marcial Velez (Xperteks Computer Consultancy, Inc.)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Elevating Customer Experience (CX) with AI for Today’s IT Buyer
Moderator: Craig Galbraith (Informa TechTarget)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
Tech Talk Sponsored by Ingram Micro
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Tech Talk
From the CISO's Desk: Redefining MSP Partnerships in Today's Threat Landscape
Moderator: Kevin McDonald (Alvaka)
Panelist: Charles “Chuck” Everette (ESET & City of Fort Lauderdale)
Location: Keynote Room, Oceana Grand Ballroom 6
Pass Type: Expo + Keynote Pass, Summit Pass
Session Type: Keynote
MSP 501 Awards Gala (BY INVITE ONLY)
Location: Keynote Room, Oceana Grand Ballroom 6
Session Type: Networking