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View, browse and sort the MSP Summit agenda by session type and pass type.

Sep 16 Monday | 3:00 pm

Lenovo MSP Roadshow: AI for MSPs How to Build and Launch a Profitable AI Practice

Speakers: Len DiCostanzo  (MSP Toolkit), Debbie Kane  (Omdia Channel/Canalys), Ron Lovern  (Triton Networks, LLC), Chance Weaver  (New Charter Technologies)

Location: Building C, Level 3, C301

Session Type: Networking

Co-Located Event: Lenovo MSP Roadshow

Registration

Location: Building C, Level 3 Lobby

Pass Type: Elevating Women in Channels Workshop Pass, Expo + Keynote Pass, Summit Pass

Session Type: Registration

Sep 16 Monday | 4:00 pm

ACWConnect Live! – An Alliance of Channel Women Event - Separate Registration is Required

Speaker: Rema Lolas  (Unstoppable Leadership Inc)

Location: Building C, Level 2, C203

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Networking

Sep 16 Monday | 7:30 pm

MSP Summit Tailgate Party

Location: Building C, Level 2 Lobby

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Networking

Sep 17 Tuesday | 7:30 am

Registration

Location: Building C, Level 3 Lobby

Pass Type: Elevating Women in Channels Workshop Pass, Expo + Keynote Pass, Summit Pass

Session Type: Registration

Sep 17 Tuesday | 8:00 am

Keynote Programming, Breakfast, & Networking

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Networking

Sep 17 Tuesday | 8:30 am

Elevating Women in Channels: A Channel Partners Workshop

Speakers: Tina Gravel  (Majesco), Hannah Pencek  (Vonage), MeiLee Langley  (Nextiva), Brook Lee  (Scalepad), Holly Hunt  (Cipher), Pam Diaz  (Entara), Michelle Accardi  (Liongard), Amy Bailey  (Unusually Unusual Consulting LLC), Jackie Steinberg  (DartPoints), Akilah Murrell  (360insights), Sayoung Jung  (Zift), Leona Kral  (JSG), Heather Tenuto , Janet Schijns  (JS Group), Khali Henderson  (BuzzTheory), Kathryn Rose  (channelWise), Kelly Danziger  (Informa), Mel Kolinski  (Ostra Cybersecurity), Mayka Rosales-Peterson  (ACW), Ashley Cole  (Fusion Connect), Dr. Georgette Fraser-Moore  (Transformation Lead LLC), Kathleen Martin  (JS Group), Dr. Ashlyn Szilva  (JSG), Annie McKnight  (Informa), Debbie Kane  (Omdia Channel/Canalys)

Location: Building C, Level 2, C203

Pass Type: Elevating Women in Channels Workshop Pass, Summit Pass

Session Type: Conference / Workshop

Co-Located Event: Elevating Women in Channels: A Channel Partners Workshop

Sep 17 Tuesday | 8:45 am

The New Era in Managed Services

Speaker: Robert DeMarzo  (MSP Summit)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Sep 17 Tuesday | 8:50 am

Hot Data with Jay McBain, Principal Analyst at Canalys

Speaker: Jay McBain  (Canalys)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Sep 17 Tuesday | 9:00 am

The Channel Futures MSP 501 & NextGen Power Panel: What Drives the Best of the Best

Moderator: Pam Diaz  (Entara)

Panelists: Jack Dziak  (Recovery Point Systems), Chris Ichelson  (360 SOC), Luke Fong  (Lateral Plains Pty Ltd), Michael McKerley  (Zayo)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Track: CEO Interviews

Sep 17 Tuesday | 9:20 am

Mastering Partner Programs: Welcome to the Jungle

Moderators: Marcial Velez  (Xperteks), Tony Ferrigno  (AiT Advisory Group)

Panelists: Jason Pryce  (Datto), Brad Dupee  (Granite Telecommunications), Paul Alleluia  (Fortinet), Florian Forster  (blu Systems GmbH)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Sep 17 Tuesday | 9:30 am

Coaching Café, brought to you by channelWise and ChannelPro Network

Location: Building C, Level 3 Across from C301 & C302

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Networking

Sep 17 Tuesday | 9:40 am

Kaseya CEO Fred Voccola: Channel Futures Exclusive Editorial Interview

Speakers: Fred Voccola  (Kaseya), Robert DeMarzo  (MSP Summit)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Track: CEO Interviews

Sep 17 Tuesday | 10:20 am

Help Customers Achieve Exceptional Cloud Efficiency With Strategic Resource Optimization

Speakers: Deniz Kaplan  (Apptio, an IBM Company), Glen Kaminski  (Apptio, an IBM Company), Jeffrey Stricklen  (IBM)

Location: Building C, Level 3, C301

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Tech Sponsor Session

Peer Perspectives: How to Partner & Scale with Suppliers

Speaker: Pedro Ledezma  (GHA Technologies, Inc.)

Location: Building C, Level 3, C302

Pass Type: Summit Pass

Session Type: Conference / Workshop

Track: Peer Best Practices

Sep 17 Tuesday | 10:25 am

MSP Mentor Workshop: Building Your AI Practice: A 60-Minute Crash Course

Moderator: Len DiCostanzo  (MSP Toolkit)

Panelists: Chance Weaver  (New Charter Technologies), Chuck Canton  (Sourcepass), Phil Christianson  (Xurrent)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Summit Pass

Session Type: Conference / Workshop

Track: MSP Mentor: AI Workshop

Sep 17 Tuesday | 10:55 am

Beyond Traditional Security: How CSMA Revolutionizes MSP Service Offerings

Speaker: Joe Morin  (Cyflare)

Location: Building C, Level 3, C301

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Tech Sponsor Session

Next Generation MSPs: Meet the Industry's Hottest Innovators

Moderator: Dave Raffo  (MSP Summit)

Panelists: Chris Black  (Jolera), Steven DeMaayer  (Blue Mantis), Jeff Eiben  (River Point Technology, LLC)

Location: Building C, Level 3, C302

Pass Type: Summit Pass

Session Type: Conference / Workshop

Track: Peer Best Practices

Sep 17 Tuesday | 11:30 am

Expo Hall Open

Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Expo Hall

Sep 17 Tuesday | 12:00 pm

Lunch Buffet on Expo Hall Floor

Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2

Pass Type: Summit Pass

Session Type: Networking

Sep 17 Tuesday | 12:30 pm

MSP to MSSP: How to Build, Package, & Pitch Cybersecurity Services

Speakers: Ashley Capps  (ArmorPoint), John Crowley  (ArmorPoint)

Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2, Stage

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Tech Sponsor Session

Sep 17 Tuesday | 1:00 pm

The Future of Networking: Network as a Service (NaaS)

Speaker: Adam Ulfers  (Meter)

Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2, Stage

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Tech Sponsor Session

Sep 17 Tuesday | 1:30 pm

Expo Hall Welcome Hour

Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Networking

Understanding Strategies to Build Company Culture Today and on the Path Forward

Speakers: Kelli McMillan  (Five9), Brandon Knight  (Zoom), Ronnell Richards  (Ronnell Richards LLC)

Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2, Stage

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Leadership Panels

Sep 17 Tuesday | 2:00 pm

Leading The Way In a New Era of Managed Services

Moderator: Sam Ruggeri  (Lincoln IT)

Panelists: Tony Haller  (GoTo), Mike Psenka  (Moovila), Jeannine Edwards  (SaaSAssure)

Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2, Stage

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Leadership Panels

Sep 17 Tuesday | 2:40 pm

Keynote Programming, Networking, & Coffee Break

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Networking

Sep 17 Tuesday | 3:05 pm

Hot Data with Peter Kujawa: The Link Between High Profitability and Happy Customers

Speaker: Peter Kujawa  (Service Leadership Inc.®, A Connectwise Solution)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Sep 17 Tuesday | 3:15 pm

MSP Summit Power Panel: The Future of Managed Services Partner Programs

Moderators: Robert DeMarzo  (MSP Summit), Dave Raffo  (MSP Summit)

Panelists: Jeff Taylor  (Lenovo), Brian Marks  (Cisco), Patrick ODell  (Ingram Micro)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Sep 17 Tuesday | 3:35 pm

Dealmakers of the Year

Speakers: Tim Mueller  (IT ExchangeNet), Robert DeMarzo  (MSP Summit)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Sep 17 Tuesday | 3:45 pm

Best Practices: How to Improve Your MSP Business, Regardless of Size

Moderator: John Delozier  (C1)

Panelists: Luke Fong  (Lateral Plains Pty Ltd), Rich McKinnon  (DVBE Technology Group)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Sep 17 Tuesday | 4:05 pm

Why OpenTelemetry is Key to Enhancing Quality and Cutting Costs

Speaker: Bertrand Martin  (MetricsHub)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Tech Talk

Sep 17 Tuesday | 4:15 pm

Smarter AI for All

Speaker: Cassie Jeppson  (Lenovo)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Tech Talk

Sep 17 Tuesday | 4:25 pm

How to Make Better Decisions Faster

Speaker: Paul Epstein

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Sep 17 Tuesday | 5:10 pm

Paul Epstein Photo Opportunity

Speaker: Paul Epstein

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Networking

Sep 17 Tuesday | 5:30 pm

ATL Block Party @ MSP Summit

Location: Building C, Level 1 Lobby

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Networking

Sep 18 Wednesday | 7:30 am

Registration

Location: Building C, Level 3 Lobby

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Registration

Sep 18 Wednesday | 8:00 am

Keynote Programming, Breakfast, & Networking

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Networking

Meet the Analysts: How Vendor and Partner Strategies Must Align to Succeed in Managed Services - Separate Registration is Required

Moderator: Debbie Kane  (Omdia Channel/Canalys)

Panelists: Jay McBain  (Canalys), Devan Adams  (Omdia Channel Research & Consulting Practice), Robin Ody  (Canalys)

Location: Building C, Level 3, C301

Session Type: Conference / Workshop

Sep 18 Wednesday | 8:45 am

Hot Data with Robin Ody, Principal Managed Services Analyst at Canalys

Speaker: Robin Ody  (Canalys)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Sep 18 Wednesday | 8:55 am

NinjaOne CEO Sal Sferlazza: Channel Futures Exclusive Editorial Interview

Speakers: Sal Sferlazza  (NinjaOne), Craig Galbraith  (Channel Futures)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Track: CEO Interviews

Sep 18 Wednesday | 9:15 am

The Hottest Tech Companies to Propel Your MSP Business

Moderator: Robert DeMarzo  (MSP Summit)

Panelists: Jon Murchison  (Blackpoint Cyber), Patrick O'Donnell  (Barracuda), Ken Marks  (SentinelOne)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Sep 18 Wednesday | 9:30 am

Coaching Café, brought to you by channelWise and ChannelPro Network

Location: Building C, Level 3 Across from C301 & C302

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Networking

Sep 18 Wednesday | 9:35 am

Building the MSP of Tomorrow with Google Cloud

Speakers: Craig Galbraith  (Channel Futures), Gera Mats  (Google Cloud)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Sep 18 Wednesday | 9:55 am

Sophos CEO, Joe Levy: Channel Futures Exclusive Editorial Interview

Speakers: Jay McBain  (Canalys), Joe Levy  (Sophos)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Track: CEO Interviews

Sep 18 Wednesday | 10:25 am

How People and Business Efficiency Drive Innovation and Differentiation

Speakers: Christopher Luise  (New Charter Technologies), Peter Melby  (New Charter Technologies)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Summit Pass

Session Type: Conference / Workshop

Track: Business Success (Front Runner Workshop)

Leadership Secrets for a New Era in Managed Services

Moderator: Rich McKinnon  (DVBE Technology Group)

Panelists: Chuck Canton  (Sourcepass), Brent Yax  (Awecomm Technologies L.L.C), Ron Lovern  (Triton Networks, LLC), Neil Medwed  (Meriplex)

Location: Building C, Level 3, C302

Pass Type: Summit Pass

Session Type: Conference / Workshop

Track: Peer Best Practices

Secure SaaS Data: Resilience, Compliance, and Bridging Protection Gaps

Speaker: Stephen Thomas  (SaaSAssure)

Location: Building C, Level 3, C301

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Tech Sponsor Session

Sep 18 Wednesday | 10:55 am

Aligning Business Strategies with Client Needs

Speakers: Mitch Morgan  (New Charter Technologies), Peter Melby  (New Charter Technologies)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Summit Pass

Session Type: Conference / Workshop

Track: Business Success (Front Runner Workshop)

Sep 18 Wednesday | 11:00 am

Future-Proofing Your MSP Business: Maximizing Profitability and Differentiation

Speaker: Tamsen Galloway  (Lansweeper)

Location: Building C, Level 3, C301

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Tech Sponsor Session

Navigating Through Economic Turbulence: Peer Best Practices

Moderator: Debbie Kane  (Omdia Channel/Canalys)

Panelists: Prof. Dr. Mogana Sundari  (AKATI Sekurity), Leah Freiman  (ItCon Inc), Pam Diaz  (Entara)

Location: Building C, Level 3, C302

Pass Type: Summit Pass

Session Type: Conference / Workshop

Track: Peer Best Practices

Sep 18 Wednesday | 11:30 am

Expo Hall Open

Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Expo Hall

Sep 18 Wednesday | 12:00 pm

Lunch Buffet on Expo Hall Floor

Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2

Pass Type: Summit Pass

Session Type: Networking

Sep 18 Wednesday | 12:30 pm

How MSP CEOs Add $Millions of New Revenues

Speaker: Clint Arthur  (Celebrity Entrepreneur)

Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2, Stage

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Tech Sponsor Session

Sep 18 Wednesday | 1:00 pm

Xurrent - Rapidly providing advanced ITSM capabilities to your customers

Speaker: Martijn Adams  (Xurrent)

Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2, Stage

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Tech Sponsor Session

Sep 18 Wednesday | 1:30 pm

Ethical AI and the Customer Experience

Speakers: Brett Gillespie  (Vonage), Thomas Baylark  (Vonage)

Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2, Stage

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Tech Sponsor Session

Pub Crawl

Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Networking

Sep 18 Wednesday | 2:00 pm

It Takes a Complete Ecosystem to Make AI Work

Moderator: Dave Raffo  (MSP Summit)

Speakers: Palash Bharadwaj  (Clarion Technologies), Mike Psenka  (Moovila), Greg Luebke  (OpenText)

Location: Expo Hall, Building C, Level 3, Georgia Ballroom 2, Stage

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Leadership Panel

Sep 18 Wednesday | 2:45 pm

Keynote Programming, Networking, & Coffee Break

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Networking

Sep 18 Wednesday | 3:10 pm

AI Is Real: How Large Organizations Like Walmart Are Putting AI to Work

Speaker: Doug Gray  (Walmart)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Sep 18 Wednesday | 3:30 pm

It's About Time

Speakers: Tobi Hartmann  (Zift Solutions), Janet Schijns  (JS Group)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Tech Talk

Sep 18 Wednesday | 3:40 pm

Cyber Strategies: Reduce Your Attack Surfaces

Speaker: Peter Ayedun  (TruGrid)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Tech Talk

Sep 18 Wednesday | 3:50 pm

Automate Projects for Higher Margins

Speaker: Mike Psenka  (Moovila)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Tech Talk

Sep 18 Wednesday | 4:00 pm

Solving for Your Skills and Talent Gaps with Professional Services

Speaker: Patrick ODell  (Ingram Micro)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Tech Talk

Sep 18 Wednesday | 4:10 pm

CIO & CISO Perspectives, Priorities: Understanding Today's Tech Buyer

Moderator: David Nour  (The Nour Group)

Panelists: Irene Thong  (Printpack), Ashok Narayan  (Florida’s Natural Growers)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Pass Type: Expo + Keynote Pass, Summit Pass

Session Type: Keynote

Sep 18 Wednesday | 7:00 pm

MSP 501 Awards Gala (BY INVITE ONLY)

Location: Keynote Room, Building C, Level 3, Georgia Ballroom 1

Session Type: Networking

Sep 19 Thursday | 10:00 am

Grab, Grow and Go Breakfast

Location: Building C, Level 3 Lobby

Pass Type: Summit Pass

Session Type: Networking