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MSP Summit
Sept 28-30, 2026
Loews Royal PacificOrlando, FL
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2026 Agenda

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Sep 28 Monday | 1:00 pm
Monetizing AI Workshop: The MSP Playbook for Scalable Success
Speaker: Len DiCostanzo  (MSP Toolkit)
Location: Coral Sea 2
Pass Type: Summit Pass
Session Type: Conference / Workshop
Sep 29 Tuesday | 10:30 am
AI Is Making MSPs More Replaceable. Here's How to Stay Relevant
Speaker: Megan Killion  (Pisces Growth)
Location: Coral Sea 2
Pass Type: Summit Pass
Session Type: Conference / Workshop
Education/Conference Sessions
Pass Type: Summit Pass
Session Type: Conference / Workshop
The Paradigm Shift from Managed IT to Digital Transformation as a Service
Speaker: Bill Tyndall  (Techvera)
Location: Coral Sea 1
Pass Type: Summit Pass
Session Type: Conference / Workshop
Sep 29 Tuesday | 11:05 am
Decoding SMB Behavior: The Four Patterns That Drive AI Adoption in Small Business
Speaker: Robert Takacs  (Ascot Morgan)
Location: Coral Sea 2
Pass Type: Summit Pass
Session Type: Conference / Workshop
Trust Forward: Turning Client Relationships Into AI Revenue — A Deep Dive with Bethanie Nonami
Speaker: Bethanie Nonami  (Marley Nonami)
Location: Coral Sea 1
Pass Type: Summit Pass
Session Type: Conference / Workshop
Sep 30 Wednesday | 10:30 am
Building High-Performance Teams: What Actually Retains Top Talent
Speaker: Andrea Kaercher  (Fortified Data)
Location: Coral Sea 2
Pass Type: Summit Pass
Session Type: Conference / Workshop
Education/Conference Sessions
Pass Type: Summit Pass
Session Type: Conference / Workshop
The MSP's AI Transformation Playbook
Speaker: Kiran Bhujle  (SVAM International Inc)
Location: Coral Sea 1
Pass Type: Summit Pass
Session Type: Conference / Workshop
Sep 30 Wednesday | 11:05 am
The AI Promise Gap: Why MSPs Aren't Seeing Returns—and What to Do About It
Speaker: Jason Hilling  (IT Solutions Consulting, LLC)
Location: Coral Sea 1
Pass Type: Summit Pass
Session Type: Conference / Workshop